Guess I missed this story (http://bit.ly/49Saqj). Someone at the ACT/IAC ELC 2009 conference yesterday mentioned that, like the terrific TSA Idea Factory, the Secretary of State has something called the Sounding Board, where people can essentially upload suggestions that are then taken seriously and sometimes implemented.

Anyone at State using this that can mention how it's going? Only curious. I think it's a great notion if it's used the right way, as TSA has been using it. TSA did such a good job that Idea Factory is now expected to spread DHS-wide, which sounds terrific to me.